Contacts

Frequently asked problems or what you need to know:

Unfortunately most of the novels with "webnovel.com" have stopped updating, at the moment other sites have also stopped publishing chapters.

1. If you cannot open chapters due to a MySQL error, please clear your browser cookies.


2. If, when access is restored, an email with a password does not come: check the "spam" or "unwanted messages" folder in your mail , it could have got there by mistake.


3. Can't log in with your username and password? Clear your browser history. This can be done in its settings (quick menu call: Ctrl+Shift+Del)


4. Are you a registered user, but you constantly need to "enter" the site again?
First, clear your browser history. This can be done in its settings (quick menu call: Ctrl+Shift+Del)


5. Font settings, text size, etc. not saved after page refresh?
Maybe your device has a small screen, try switching to "PC mode" or shrinking the page, and click "Save."


6. Chat dialog not showing after page load?
Click on the "contacts" button. (relevant for mobile devices)


7. Is it taking a long time to load the pages of the "novels catalog"?
Sign out and re-login.


8. Error 1020: Does not let you go to the site?
a) Open the Protected Protocol site: HTTPS://ranobes.net
b) If the previous way did not work, then delete the cookies of the site, find out how to do it: Google Search